Shipping
We're using Canada post for all our shipping
FREE SHIPPING WITH ALL PURCHASE OVER 100 $, coupon code: FREE100
Please note that all of our orders are shipped within 2-3 business days. EXCEPT for Express shipping, your order will be shipped on the same day.
QUEBEC:
Montreal and surrounding: 1-3 business days
Laurentians: 3-4 business days
Quebec and surrounding: 3-4 business days
*Express: 1-2 business days*
CANADA:
Maritimes: 3-5 days business days
Calgary and surrounding: 4-5 business days
Vancouver and surrounding: 5-7 business days
*Express: 2-3 business days*
USA:
Approx: 6-8 business days
*Express: 3-4 business days*
INTERNATIONAL:
France: 1-2 weeks (business days)
Others: 3-4 weeks (business days)
*please contact us for express shipping*
*Please note that we do not have any control over Poste Canada after your package leave our office. We are not responsable for late buyers, lost packages or wrong given address. Also, we do not have any control over customs fees or the length of time it may take your package to be cleared.
(International shipping only)
Your order may have import duties and taxes charged to it. This is decided by customs officials once a shipment reaches the destination country. You should contact your local customs office for specific amounts and percentages. Dalaï Mala cannot control and is not responsible for any duties/taxes applied to your package. We do take all necessary steps to clearly, accurately, and comprehensively label the package to ensure a smooth international shipping process through customs. You will be responsible for paying additional charges for customs clearance. Customs policies vary from country to country.
If you refuse a shipment from Dalaï Mala, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Dalaï Mala.
Still have questions, contact us!