*(We're using Canada post for all our shipping)*


+ Please note that all of our orders are shipped every Friday and we will take your orders until 1:00 P.M (UTC-05:00) EST. (É.-U. & Canada). If you ordered after 1:00 P.M. your order will be shipped the next shipping day of the week. EXCEPT if you paid for express shipping, if so your order will be shipped the day of the order.

+ If you want insurances for your order, please contact us at:

+ Please note we do not have any control over customs fees or the length of time it may take your package to clear. 

+ (International shipping only)

Your order may have import duties and taxes charged to it. This is decided by customs officials once a shipment reaches the destination country. You should contact your local customs office for specific amounts and percentages. Dalaï Mala cannot control and is not responsible for any duties/taxes applied to your package. We do take all necessary steps to clearly, accurately, and comprehensively label the package to ensure a smooth international shipping process through customs. You will be responsible for paying additional charges for customs clearance. Customs policies vary from country to country.



Standard (2 to 5 business days) 
Express (1 to 3 business days) 


Standard (5 to 8 business days) 
Express (1 to 5 business days) 


Standard (1 to 2 weeks)
Express (3 business days to 1 week) 


International orders are subject to duties and taxes billed by your country’s customs department upon arrival. Duty, customs tariffs, taxes, and VAT are set by the destination country. Dalaï Mala is not responsible for any duties, customs, tariffs, taxes and VATs applied to your package.


You will be responsible for paying additional charges for customs clearance if they occur. Customs policies vary widely from country to country; please contact your local customs office for further informations.

If you refuse a shipment from Dalaï Mala, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Dalaï Mala.

* Our shipping depot is located in Quebec, Canada, duties and customs may apply to our american friends.


Still have questions, contact us!


Thank you for your understanding and have a great time shopping.


Dalaï Mala h


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